Support, supply & partnerships

How can we help?

From a first order to a long-term supply partnership, our team will connect you with clear answers and the right next step.

How can we help

Common reasons people contact us

Orders and delivery

Placing an order, checking a delivery, or arranging a repeat supply for a home or office.

Trade and bulk supply

HoReCa pricing, retail distribution and bulk formats for workplaces.

Product and quality

Questions about hydrogen-rich water, certification, shelf life or a specific batch.

Press and partnerships

Media enquiries, research collaboration and incubation partnerships.

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Human support

Clear answers, from first question to repeat supply.

Whether you are ordering for home, planning workplace delivery or discussing trade volumes, our team will help you find a practical next step.

We're Here to Help

Tell us what you need and we’ll prepare your message for our customer care team.

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Our commitment

What you can expect from us

48 hrs Email response time
Direct Speak to a person, not a bot
FSSAI & BIS Every query traceable to a batch
FAQs

Frequently Asked Questions

Straight answers about our product, process, safety and availability.

Hydrogen-rich water is drinking water that contains dissolved molecular hydrogen. HYDRARICH combines this enrichment step with purification, mineral balancing and controlled bottling.

Supplying a business?

HYDRARICH is available through the HoReCa segment and retail stores across North India, with 5–20 L formats launching soon. Call our team directly to discuss volumes, pricing and delivery.

Talk to the team